Last updated: 2 November 2026
Delete a Save
Open the save, tap Delete save, then confirm. Its text, picture, saved copy and list memberships are deleted straight away. Your other saves stay as they are.
A list works the same way: open it and tap Delete list. Deleting a list doesn't delete the saves in it.
Delete Your Account
In the app, go to Settings and tap Delete account, then confirm. If you signed in with Apple, Apple asks you to confirm too, so we can stop Jooli's access to your Apple account. Your account is deleted straight away.
What happens
- Straight away: your saves, notes, lists, sections, pictures, saved copies, reminders, day plans, the places you hid from plans and your AI agreement are deleted, and you're signed out.
- Then: your sign-in record is removed. We keep only the account's internal number and dates, so an old sign-in can't bring anything back.
- Within 30 days: copies in our backups are gone too.
Deleting your account can't be undone.
Your subscription
Deleting your account doesn't cancel Jooli Premium, because Apple handles the subscription. Cancel it in your Apple account's Subscriptions settings.
Sign in with Apple
When you delete your account, Jooli disconnects Sign in with Apple for you. If Apple can't confirm it, the app shows how to do it yourself: open Settings on your iPhone, tap your name, then Sign in with Apple, choose Jooli and stop using it.
Without the App
If you no longer have the app, email lab@codemost.co.uk from the email address on your Apple or Google account, or tell us your Apple private relay address. We'll confirm the request is yours and delete your account within one month.
Our AI Providers
OpenAI's content check keeps no copy of what it checks. Anthropic deletes what Jooli sends within 30 days, or keeps it for up to 2 years if its own automated systems flag it as breaking its usage policy. See the Privacy Policy.
Contact
Questions about deleting your data? Email us.
Email Us